Reference

Privacy Policy for your account data

madhurmatkano1 sets out how we collect, use, store and protect your account data when you open an account, enter the lobby, use UPI, Paytm or PhonePe, and contact…

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How this policy applies in India

madhurmatkano1 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy explains the data we need to run your account, secure your wallet, respond to your messages and keep transaction records linked to India payment flows. We may collect your name, mobile number, login data, device details, payment references, KYC records where required, cookie choices

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and support chat history. We use these records to verify access, process account actions, detect misuse, improve privacy controls and answer your requests. We do not sell your personal data. Where access or eligibility is discussed, it depends on local law and is available where local
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law permits. Some data may be shared with payment, verification, security or hosting partners only when needed for the service, legal duties or account safety.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Three ways to raise privacy requests

If you want to access, correct or ask about your data, contact us through the same account details you use with the lobby.

DATA HANDLING

Six privacy controls we apply

Your privacy settings sit alongside account security, cookie handling and wallet checks. We keep only the records needed for account operation, legal duties, dispute handling and safety checks.

Account data collection

We collect data you provide during account opening, login and profile updates, including contact details and verification records.

Cookie and device data

Cookies help us remember login sessions, detect suspicious access and understand page errors.

Game activity records

When you open Roulette, Holi Festival, Bingo or Fishing God, we keep activity records linked to your account for disputes…

Payment data care

UPI, Paytm, PhonePe and Google Pay references are stored with transaction status, time and account link.

Retention and deletion

Some records are kept for legal, tax, security or dispute timelines, even after you ask to close an account.

Correction requests

If your name, mobile number or payment reference is wrong, ask us to correct it through support.

Answers about your privacy rights

These answers explain how we handle common privacy requests on madhurmatkano1. They focus on account data, payment references, cookies, retention and contact routes. If your request involves access from a specific Indian state or region, we may need to check local law before changing access or records.

We collect details needed to create and protect your account, such as name, mobile number, login records, device signals, payment references and KYC records where required. We also keep support messages linked to your requests.

We use payment references to match deposits, process withdrawals, check disputes and maintain account records. We do not ask for PINs or full banking credentials, and those should never be shared in chat.

Yes. Send the correction request through your account email or chat, then complete any ownership check we ask for. Some edits may be limited when the record is tied to payments, KYC or legal duties.

We keep data for as long as needed for account operation, disputes, security checks, tax or legal duties. When a record is no longer needed, we remove it or reduce its link to your identity.

Cookies store session, preference and security signals. You can clear or block them in your browser, but login checks and account safety prompts may return because we still need to confirm authorised access.

Only team roles that need the request can view it, such as support, verification or security staff. We limit internal access and may mask sensitive payment or identity details when full visibility is not needed.

We share limited data with payment, verification, security, hosting or legal partners when required to run your account or meet duties. Each sharing step is tied to a specific purpose, not broad resale.

Privacy Policy for your account data

Three ways to raise privacy requests

Six privacy controls we apply

Account data collection

Cookie and device data

Game activity records

Payment data care

Retention and deletion

Correction requests

Answers about your privacy rights

01 What personal data do you collect for my account?

02 How is my UPI, Paytm or PhonePe data used?

03 Can I ask to correct my account details?

04 How long do you keep my data?

05 Do cookies affect my privacy choices?

06 Who can access my privacy request inside your team?

07 Can my data be shared with outside partners?

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